Privacy

Our Practice has a privacy policy which you sign when you enrol at our Surgery. At all times we ensure your details are treated with the utmost confidentiality. Your records are very important, and we take all steps necessary to ensure they remain confidential.

Feedback

Patients are free to give feedback and where appropriate complaints are reviewed and methods of resolution discussed.
We will inform you about any Practice improvements we make as a result of your input.
If you have a matter that cannot be resolved, you may contact the Health Care Complaints Commission on 1800 043 159.